The ESN Systems Discord: support, updates and the SMP community
What you can do in the official ESN Systems Discord: get help with your bot or server, use the Helper bot, follow updates and join the SMP community.
The ESN Systems Discord is the official community for ESN Hosting customers, bot developers and ESN SMP players. The only official invite is discord.gg/RGPt3zEfGy.
What's inside #
- Support: open a ticket for help with your bot, Minecraft server, billing or account.
- Help channels: bot-help and minecraft-help for quick questions, plus a help forum where you can search earlier answers.
- Announcements and changelogs: new features, fixes and status updates.
- Promo codes: current public deals.
- ESN SMP: SMP news, how-to-join, console-join, SMP chat and SMP support.
How to join #
- Open discord.gg/RGPt3zEfGy and accept the invite.
- If Discord shows a few onboarding questions, answer them so you see the channels you care about.
- Read the rules, then ask in the help forum or open a ticket.
Useful Helper bot commands #
The ESN Helper bot answers common questions right in Discord. A few to start with: /docs to search these guides, /botfix to troubleshoot a bot, /ask to reach staff, /status for service status and /store plans to see the plans. The full list is on Discord commands.
Link your account #
Linking your panel account to Discord lets the bots show your servers: see link your Discord account.
Not on Discord? #
Use the live chat on esnoffical.com or the panel. See contact support.
FAQ #
What is the official ESN Discord invite? #
discord.gg/RGPt3zEfGy. It is the only official invite.
How do I get support on Discord? #
Join the server and open a ticket, or ask in the help forum. You can also use the Helper bot's /ask command.
Is the ESN SMP community in the same Discord? #
Yes. SMP events, news and the console-join channel are in the ESN Systems Discord.
Can I get help without Discord? #
Yes, use the live chat on esnoffical.com or the panel.
Still stuck? Use the live chat on the panel or ask in the ESN Systems Discord. Last updated October 31, 2026.